Interchange plus vs flat rate processing: which should I use? | Payment Gods Forum

Question

I run a small e-commerce business selling handmade jewelry, and my processing fees feel too high. I'm currently on a flat-rate plan, but I keep hearing about 'interchange plus.' Is it worth switching, or will it just complicate things for my small operation?

Answers

Payment Gods (Best Answer)

Hey BizPayBen, It's a common dilemma for businesses, especially those with an online presence like yours, trying to figure out the best pricing model for credit card processing. You're wise to question whether interchange plus or flat rate processing is truly the better fit for your e-commerce jewelry business. Many merchants find themselves in your exact shoes, and understanding the nuances can definitely save you a significant amount on processing fees. Flat rate processing, which you're currently on, offers simplicity. You pay a fixed percentage and a fixed per-transaction fee, regardless of the card type or transaction details. For very small businesses with low volume and average transaction sizes, this can be appealing because it's easy to budget for and understand. However, the downside is that you often overpay for transactions that would typically have lower interchange rates, as the flat rate needs to cover the processor's costs for *all* transaction types. Interchange plus processing, on the other hand, is generally more transparent and, for many businesses, more cost-effective. With interchange plus, you pay the direct interchange rate (the fee the issuing bank charges) and a fixed, transparent markup from your payment processor. This means you see exactly what the card brands (Visa, Mastercard, etc.) are charging, plus your processor's fee. While it might seem a bit more complex initially, it typically results in lower overall credit card processing costs, especially as your transaction volume grows or if you process a good number of debit or less-rewarding credit cards. For an e-commerce business like yours, BizPayBen, where you likely process a variety of card types, interchange plus often provides substantial savings compared to a flat-rate structure. You'll benefit from paying the true, lower interchange rates for debit cards or standard credit cards, rather than a blended, higher flat rate that averages in more expensive premium cards. PCI compliance also plays a role in keeping your overall rates down, as non-compliance fees can add up regardless of your pricing model. My recommendation for you, BizPayBen, is to seriously explore switching to an interchange plus model. Given your struggles with high processing fees, this is likely where you'll find the greatest relief. Most reputable merchant services providers can walk you through a detailed rate analysis comparing your current flat-rate costs with what you'd pay under interchange plus. They should be able to provide a clear breakdown of potential savings. Don't be afraid to ask for a free quote from a few different providers to compare their markups and ensure you're getting a competitive deal. This will give you a clear picture of the true cost of credit card processing for your business and help you make an informed decision to optimize your payment gateway expenses. Your next step should be to request a detailed rate comparison from a few different merchant service providers, specifying you want an interchange plus quote. This will help you understand the potential impact on your overall processing fees.